This Privacy Policy ("Privacy Policy") is designed and developed to understand, uphold and protect the privacy and security of your personal information. This Privacy Policy explains the collection, use, protection, disclosure, sharing and transfer, if any, of your personal information by us. Your registration or usage of our platform mySandesh ("Platform") implies your express consent and agreement to this Privacy Policy. mySandesh is being provided by Valorem Stack Private Limited, a company incorporated under the laws of India with its office at GNGi Elite, 11/3, Service Rd, Popular Colony, Mangammanapalya, Bangalore, Karnataka, India 560068.
Please read this Privacy Policy before using mySandesh or submitting any personal information. By using mySandesh, it shall be deemed that the Users are expressly consenting to be bound by the terms and conditions described in this Privacy Policy. The User may revoke its consent for providing the sensitive information (as defined under Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011) by reaching out to mySandesh support in writing. Please note that mySandesh may discontinue to provide services, which are dependent or require such sensitive information.
Our exclusive personalised greetings/ promotional messages platform collects personal information such as name of the user, name of their business, address and telephone number. We may also collect certain technical information such as IP addresses and device identifiers for system administration and security purposes.
For Users who subscribe to our paid services, we collect and process additional information including:
This information is used strictly for:
We do not store complete credit card information on our servers. All payment processing is handled securely through Apple's payment system.
Personal information collected through mySandesh will be used for:
This information will not be sold, shared, or disclosed to third parties unless required by law or necessary for the operation of the service.
In order to understand what to build or how to improve our Platform, we need to understand trends and demand for our features. Studying data from Users can help us see trends in the ways that people use the Platform. We perform analytics in order to identify, monitor, and analyse trends and usage. Based on this information, we will, among other things, create information about our users to help us understand demand.
We conduct research to better understand general user interests, trends, and how our Platform is used by you and others in our user community. This information, along with analytics (as we described above), helps us understand more about our users and about how our Platform fit into the lives of those in our user community. We also engage in research and development to develop new techniques and technologies.
We implement reasonable security measures to protect the personal information collected through the Platform from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Our Platform may use cookies to enhance user experience and track usage patterns. Users have the option to disable cookies in their web browser settings, although this may affect the functionality of the Platform.
Our Platform may contain links redirecting to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites and encourage users to review the privacy policies of those sites.
We reserve our right to amend this Privacy Policy from time to time based on changes in business, legal, regulatory requirements and applicable laws. You are encouraged to periodically visit this page to review the Privacy Policy to ensure you are aware of the latest version. In the event of any changes in the Privacy Policy, you will be provided a notification via electronic mail. By accessing and using the page or otherwise using the services, you consent to collection, storage and use of the personal information you provide (including any changes thereto as provided by you) for any of the services that we provide and your use of the sites or services after such notice will be deemed acceptance of such changes.
In case a User has any queries or any discrepancies/ grievances with respect to the User Information provided by a User, in accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011, please contact the nodal officer by writing at:
Valorem Stack Private Limited
Email: valoremstackpvtltd@gmail.com
Address: Valorem Stack Private Limited GNGi Elite, 11/3, Service Rd, Popular Colony, Mangammanapalya, Bangalore, Karnataka, India - 560068